SOUND MASKING
SOLUTIONS

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We help you choose the best SOUND MASKING SOLUTION for your environment.

Based in South Africa with extensive reach into Sub-Saharan Africa, AVT is an industry leading audio-visual system integrator that offers turnkey solutions. With expertise built over 20 years, we deliver solutions customized to your requirements, including Sound Masking Solutions. We partner with you to design and install solutions that will enhance your customer experience and improve employee performance.

AVT Sound Masking Intro

We help you choose the best SOUND MASKING SOLUTION for your environment.

Based in South Africa with extensive reach into Sub-Saharan Africa, AVT is an industry leading audio-visual system integrator that offers turnkey solutions. With expertise built over 20 years, we deliver solutions customized to your requirements, including Sound Masking Solutions. We partner with you to design and install solutions that will enhance your customer experience and improve employee performance.

Sound Masking Explained

Sound masking is the process of adding familiar background noise, such as distant human speech to an environment. Sound masking devices reduce the intelligibility of speech and help mitigate other noise distractions. Incorporating sound masking technology ensures that speech privacy is protected and makes employees more comfortable in their work environment. Reducing noise distractions increases focus and leads to a boost in productivity.

How Is Sound Masking Different To White Noise

By integrating into a digital signage solution, product and company information can be shown to inform and entertain customers while they wait, thereby reducing customers’ perceived wait time, as well as creating opportunities for upselling. Customers are more likely to absorb the information shown on the screen while they wait to be served, and if the information is relevant to the customer, their service experience can also be enhanced.

How Does Sound Masking Work

Sound masking reduces/minimizes noise distractions, in open spaces, leading to a more productive work environment. Today’s offices and buildings have been built to encourage interaction and teamwork, by making use of open plan offices with low desk dividers. Although this design has positively affected team collaboration, hard, reverberant surfaces such as glass and concrete, both prevalent in modern offices propagate and reflect, rather than absorb, noise. Sound masking allows spaces to retain the slick, minimalist design that dominates modern office spaces, whilst creating a soundscape that allows for fewer disturbances and aids employee well-being and productivity.

AVT How Does Sound Masking Work

How Does Sound Masking Work

Sound masking reduces/minimizes noise distractions, in open spaces, leading to a more productive work environment. Today’s offices and buildings have been built to encourage interaction and teamwork, by making use of open plan offices with low desk dividers. Although this design has positively affected team collaboration, hard, reverberant surfaces such as glass and concrete, both prevalent in modern offices propagate and reflect, rather than absorb, noise. Sound masking allows spaces to retain the slick, minimalist design that dominates modern office spaces, whilst creating a soundscape that allows for fewer disturbances and aids employee well-being and productivity.

Where Is Sound Masking Used

Sound masking can be used in open offices or public spaces where speech privacy is needed and/or where there are noise distractions having a negative impact.
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Commercial Office Sound Masking Systems

Implementing sound masking technology into the office environment ensures that conversations are private, increasing employee comfort. Decreasing noise distractions also increase employee focus and productivity.

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Sound Masking In Educational Facilities

Students require an environment that is free from noise distractions, especially in areas such as the library, study spaces and classrooms, while studying or writing tests and exams. Student information is also confidential, which is why it’s important to ensure that this sensitive information remains private while being collected.

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Sound Masking Solutions In Healthcare Environments – Patient Privacy

A hospital or healthcare facility is known to be noisy with multiple beds in a ward and open plan waiting rooms. These open plan designs mean that anyone in the vicinity can overhear your conversation with the doctor, which makes patients feel uncomfortable. Sound masking increases patient privacy, honesty, relaxation, and comfort. The noise reduction in these high traffic areas also increases the doctors and nurses focus leading to fewer mistakes.

Frequently Asked Questions

What are sound masking solutions?

Sound masking solutions use tuned ambient background sound that is specifically engineered to reduce distractions and improve speech privacy. By introducing a masking sound into a space, it reduces the intelligibility of human speech, making conversations less distracting. AVT provides customised systems in South Africa that use direct field speakers to distribute consistent sound across open plan office areas, boardrooms, and meeting rooms.

How does open plan office sound masking improve productivity?

In open plan office areas, sound masking introduces an ambient background sound that targets the same frequency as human speech, thereby reducing its intelligibility. This prevents conversations from carrying across the room, improving focus. Employees experience fewer interruptions, leading to higher productivity and greater comfort.

Why are professional sound masking installation services important?

Professional sound masking installation services ensure correct design, positioning, and calibration of direct and indirect field speakers. Systems must be measured in decibels and carefully tuned to ensure effective performance. AVT uses Cambridge acoustical technology to deliver precise results in South Africa, ensuring reliable white noise system performance that improves privacy and reduces noise distractions.

What role does office acoustics sound masking play in workplace design?

Office acoustics sound masking is a critical part of modern workplace design. It adds a subtle surround masking sound that improves comfort by blending with natural absorption from partitions and furnishings. By making speech less intelligible, it prevents the listener from understanding another conversation and creates a calmer working environment. AVT integrates these systems with other AV and acoustical solutions to achieve optimal results.

Can sound masking systems help with noise distractions reduction?

Yes, sound masking systems function as a noise distractions reduction system by generating an ambient background sound that targets the same frequency as human speech, thereby reducing its intelligibility. Using indirect speaker designs, the sound is evenly distributed, making office chatter less noticeable. This is especially valuable in call centres, healthcare environments, and busy corporate offices.

Do South African businesses need sound masking for healthcare and corporate offices?

Yes. In healthcare, sound masking systems provide privacy by reducing the intelligibility of human speech, which helps protect patient confidentiality. In corporate offices, especially open plan office areas, direct field speakers ensure even coverage. AVT’s solutions are specifically engineered to meet the needs of South African companies that require speech privacy and a professional working environment.

Are sound masking solutions affordable for South African companies?

Yes, AVT offers scalable and affordable sound masking installation services for South African businesses of all sizes. From Cambridge sound masking systems to advanced white noise systems, solutions are designed to fit budgets while maintaining high performance. This makes them suitable for offices, call centres, and educational spaces.

How do custom sound masking solutions work for call centres?

Custom sound masking solutions for call centres use direct field and indirect speaker systems to create a consistent ambient background sound across large areas. By introducing sound that targets the same frequency as human speech, the system makes voices less intelligible, improving call clarity and employee comfort. These systems are specifically engineered to reduce background chatter, support customer interactions, and integrate with partitions and other acoustical treatments.