QUEUE MANAGEMENT
SYSTEM
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We help clients COMMUNICATE SMARTER and improve their customer journey with our Queue management systems.
Based in South Africa with extensive reach into Sub-Saharan Africa, AVT is an industry leading audio-visual system integrator that offers turnkey solutions. With expertise built over 20 years, we deliver solutions customized to your requirements, including Queue Management Systems. We partner with you to design and install digital signage solutions that will enhance your customer experience and improve operational performance.
We help clients COMMUNICATE SMARTER and improve their customer journey with our Queue management systems.
Based in South Africa with extensive reach into Sub-Saharan Africa, AVT is an industry leading audio-visual system integrator that offers turnkey solutions. With expertise built over 20 years, we deliver solutions customized to your requirements, including Queue Management Systems. We partner with you to design and install digital signage solutions that will enhance your customer experience and improve operational performance.
Digital Queue Management:
Is a system used to control and increase the efficiency of queues, while simultaneously reducing actual and perceived wait times. These smart queuing systems can display real-time waiting times, relevant product information, and call customers forward, providing an optimal customer experience.
By integrating digital signage solutions into the queue management system, product and company information can be displayed to inform and entertain customers while they wait, reducing perceived wait times and creating opportunities for upselling and customer engagement.
AVT supplies a turn-key system, using a combination of software and hardware coupled with content management. The solutions can range from a simple branch level kiosk to large national solutions managed remotely through a control room.
Smarter Queue Systems For Customer Journey Management
Happy customers are good customers. If you can provide a great experience throughout their visit, they are more likely to return, and to recommend your services to others. The right queuing system is part of delighting your customers. We offer solutions for any size of organisation, covering basic as well as complex needs.
Smarter Queue Systems For Customer Journey Management
Happy customers are good customers. If you can provide a great experience throughout their visit, they are more likely to return, and to recommend your services to others. The right queuing system is part of delighting your customers. We offer solutions for any size of organisation, covering basic as well as complex needs.
Queue Management System Benefits:
Reduce actual and perceived wait times, thereby increasing customer satisfaction.
Increase staff productivity.
Increase operational efficiencies through reports and analytics.
