INTERACTIVE
DIGITAL KIOSK
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We help you COMMUNICATE SMARTER by increasing sustomer engagement with our interactive digital kiosk solutions.
Based in South Africa with extensive reach into Sub-Saharan Africa, AVT is an industry leading audio-visual system integrator that offers turnkey solutions. With expertise built over 20 years, we deliver solutions customized to your requirements, including Interactive Digital Kiosks. We partner with you to design and install digital signage solutions that will enhance your customer experience, improve operational performance, and drive brand loyalty.
Based in South Africa with extensive reach into Sub-Saharan Africa, AVT is an industry leading audio-visual system integrator that offers turnkey solutions. With expertise built over 20 years, we deliver solutions customized to your requirements, including Interactive Digital Kiosks. We partner with you to design and install digital signage solutions that will enhance your customer experience, improve operational performance, and drive brand loyalty.
A digital kiosk is a self-standing kiosk with a built-in touch screen that provides information and self-service functions. Interactive kiosks have helped bridge the gap between digital signage and smartphones, while better engaging consumers. These kiosks can be incorporated into various industries from retail to healthcare and every industry in between. Kiosks are available ready-made but can also be designed and built to the client’s specifications.
The growth of e-commerce has led to shoppers expecting to receive online shopping benefits in traditional brick and mortar stores. Shoppers are thus demanding fast self-service options to speed up the checkout and enquiry process and to improve their shopping experience. Kiosk applications must be efficient, easy to navigate and user-friendly. Incorporating self-service kiosks is an effective way to deliver service, as customers don’t have to wait for assistance, while also reducing the workload of the sales staff.
A unique omnichannel experience can be created by incorporating online shopping functionality into the kiosk. This allows in-store shoppers to access the full product range, giving them more variety. Stores also benefit by not having to keep the full range of stock available on hand, decreasing the floor and storage space needed. As technology advances the line between what we do online and in-store blurs.
What Is An Omnichannel
An omnichannel strategy integrates all the channels through which customers interact with your brand, including online shopping, in-store, and mobile platforms. Interactive digital kiosks play a vital role in creating a seamless omnichannel experience by offering customers in-store access to online shopping features.
What Is An Omnichannel
An omnichannel strategy integrates all the channels through which customers interact with your brand, including online shopping, in-store, and mobile platforms. Interactive digital kiosks play a vital role in creating a seamless omnichannel experience by offering customers in-store access to online shopping features.
What Can Digital Kiosks Be Used For:
- Transportation Hubs – for ticket purchases or self-service check-in.
- Healthcare – Effective patient check-in.
- Fast Food Restaurants – to place and pay for your order.
- Hospitality – reception kiosk for after-hours check-in or services.
- Retail – online shopping and self-service checkout.
Interactive Digital Kiosk Benefits:
Reduces costs of workforce.
Reduce sales personnel’s workload.
Enhances customer service.
Improves purchasing experience by reducing wait time.
Increase in sales as the checkout process is quicker.
Low maintenance.
AVT is able to assist you in identifying your needs, clarifying the requirements, customizing a solution and continuously supporting you with our wide range of services.
Frequently Asked Questions
An interactive digital kiosk is a touchscreen system that lets customers browse information, complete transactions, or engage with digital content. It can benefit your business by improving customer service, reducing wait times, and enhancing brand engagement.
A digital signage kiosk can display dynamic visuals, promotions, and interactive content, attracting customers and boosting engagement in retail stores. It’s a powerful way to influence buying decisions and enhance the in-store experience.
Industries like retail, hospitality, banking, healthcare, and transportation in South Africa benefit significantly from self-service and interactive digital kiosk solutions. These kiosks streamline operations and improve customer convenience.
AVT’s process for custom designed interactive kiosks involves consulting on requirements, designing the hardware and software, and developing solutions like interactive touch screen directory kiosks tailored for specific environments such as malls, offices, or hospitals.
Content on a touch screen information kiosk for businesses is managed through a secure digital kiosk touch screen platform that allows remote updates, scheduling, and real-time monitoring, keeping information accurate and engaging.
Absolutely. Our interactive kiosk solutions for the banking sector are designed to integrate seamlessly with core banking systems, enabling secure customer transactions, account management, and personalised banking services.
A digital advertising kiosk for shopping centres can generate new revenue streams by selling advertising space, promoting in-mall retailers, and delivering targeted messages to shoppers.